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Terms & Conditions
Trips are fully inclusive, covering accommodation, transportation, breakfasts, private tours, special experiences, VAT, and related services that have been agreed upon with the traveler.
Any costs not agreed upon are responsibility of the traveler.
Prices are quoted in US dollars and include handling fees and VAT; any tourism taxes are additional.
Due to negotiated agreements with suppliers, itemized cost breakdowns are not provided.
The agreement begins once a deposit or full payment (in the case of late bookings) is received.
Using the service confirms acceptance of these terms.
When traveling with others, you must ensure they are aware of these terms.
Terms may be updated without notice; the version at booking confirmation applies.
Your acknowledgment and acceptance of these terms are required to proceed with booking and using the services outlined for mutual clarity and legal compliance.
By confirming you accept all terms including payment, cancellation, changes, supplier relationships, and force majeure provisions.
While we make every effort to deliver the confirmed itinerary as planned, adjustments may occasionally be necessary due to operational or external factors. In such cases, suitable alternatives will be offered whenever possible.
We strongly recommend that travelers have appropriate travel and health insurance coverage, including trip cancellation and interruption protection.
Payments and Confirmation
Payments can be made by bank transfer or credit card through a secure payment platform.
At our discretion a 25% deposit may be required upon booking confirmation, with the balance due one month before arrival.
Until the deposit or Planning Fee is received, reservations, pricing, and availability are not guaranteed.
Failure to pay on time may result in cancellation.
For late bookings (within 30 days of the trip start), full payment is required immediately.
No extra fees are charged for late bookings, but advance booking is strongly recommended.
Once payment is received, a confirmation email will be sent with trip details including itinerary, start date, total cost, amount paid, and balance due date.
All payments by Credit Card are required to pay a surcharge from 2.5 % to 5 % of the amount paid by Credit Cards.
All transfer and payment fees are responsibility of the travelers.
Cancellations and Refunds, Changes to Bookings, Force Majeure, Governing Law
Cancellations must be notified in writing as soon as possible. Non-refundable cancellation charges apply as follows:
- Planning Fee: This fee starts at $300.00 USD and varies depending on the group size and complexity of the trip. This fee is non-refundable but can be applied to a future trip to the same destination as the cancelled trip.
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- More than 30 days before trip start: loss of deposit ( if one has bee assessed. This is different than the Planning Fee).
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- 15 to 30 days before trip start: 50% of total cost
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- 7 to 14 days before trip start: 75% of total cost
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- 6 days or less before trip start: 100% of total cost
No-shows are treated as cancellations, and the above charges apply.
Change requests must be made in writing and may incur a non-refundable amendment fee. Costs incurred due to changes, such as cancellation fees from suppliers or rebooking charges, must be paid by the traveler. Some suppliers or airlines may treat name changes as cancellations requiring full payment for new bookings.
While efforts are made to avoid changes, sometimes changes may be necessary. If a change is unacceptable to the traveler, the affected part of the booking may be canceled with a full refund for that part only, constituting full and final settlement.
In rare cases, unforeseeable events beyond control (“force majeure”) may cause changes or cancellations. In such situations, no refunds, compensation, or coverage of costs or expenses incurred by the traveler can be provided.
These terms are governed by the laws of the USA.
email: spainandportugalvacations@gmail.com
Telephone: +1 719-639-4325