Your deposit, along with a completed Tour Registration form, will confirm your vacation. (You may charge your deposit by phone.) A deposit of $600 per person is required to confirm your place. You may email or mail your completed Tour Registration form to Iberian Consolidated Services, LLC. Final payment is due 90 days prior to departure. Prices are quoted in U.S. dollars. All payments must be made in U.S. dollars. Our mailing address: Iberian Consolidated Services, LLC, 1540 S. 8th Street, Unit 38114, Colorado Springs, CO, USA 80937.
FORM OF PAYMENT
We accept all major credit cards for deposit. Final payment on all programs can be made by check, money order or bank transfer. Credit card payments for final balance are assessed an additional processing fee. All fees related to bank transfers, credit cards and other forms of payment are responsibility of the travelers.
TOUR MAILINGS
Once your deposit has been processed, we will e-mail you a confirmation mailing that includes an invoice/payment receipt.
A final e-mailing is sent approximately 15 days prior to departure and includes Destination Information, vouchers for accommodations, transportation (rail or airfare), necessary contact details for guides or independent arrangements, if applicable.
OBTAINING VISAS
Visas are not included in the cost of the program. We will send you the necessary forms so you can obtain visas through Zierer Visa Service, a professional visa service agency in Washington D.C., New York and San Francisco. Visas should be obtained approximately 1 to 2 months prior to departure on a tour.
We will also provide you with information about obtaining visas directly through the consulate or embassy of the country in question. It is the sole responsibility of the traveler to have proper travel documents required for participation on the tour.
TOUR PRICES
Tour prices include all specifics listed in the Inclusions of each tour.
Prices are based on a minimum number of participants needed to operate the tour.
MINIMUM PARTICIPATION
Every effort will be made to operate the program, even if the final number of participants falls below the required number on which the tour was priced. We make no guarantee to operate the program at a loss.
We do reserve the right to impose a small group surcharge if this is the only way to assure the operation of the tour. This surcharge will be made only 30 days prior to departure and will be refunded 15 days prior to departure if the total number of participants reaches the minimum number required to operate the tour.
SHARING FOR SINGLE TRAVELERS
Accommodations in hotels are based on double occupancy. If you are traveling alone and wish to share accommodations, we will attempt to pair you with another tour guest who has also requested a share.
If there is no one with whom you can share, or if you prefer single accommodations, you are requested to pay a Single Supplement fee.
UNFORESEEN DELAYS
The cost of delays is not included if any tour has to be delayed because of bad weather, sea conditions, road conditions, transportation delays, government intervention, sickness that Iberian Consolidated Services. LLC., or its agents cannot make provision.
TRIP COST INCREASES
Tour costs are subject to increase without prior notice, even after you have signed up on the trip; although, it rarely happens. We publish our prices well in advance of trip departure (often more than a year in advance).
Between that time and the time of the trip’s actual departure, we are occasionally faced with significant cost increases which we cannot absorb — i.e., international currency fluctuations or increases in costs of services overseas. We regret this situation, and we do everything we can to avoid raising prices.
CANCELLATION POLICY
All cancellations of confirmed reservations (reservations on which deposits have been received) are subject to a $500 per person administration fee (or otherwise as noted in the specific itinerary of a tour). Additionally, participants are subject to any cancellation fees assessed by the purveyors of services, including airlines or hotels used in the itinerary.
Cancellations received 120-90 days prior to departure will be assessed a penalty equal to 10% of the total program cost per person. Cancellations received within 60 to 90 days of departure are subject to 50% cancellation penalties. Cancellations made 30 to 60 day before departure are subject to 75% fee. Cancellations within 30 days are assessed 100% fee.
Requests for cancellations must be made in writing. No refunds will be made for any part of a tour in which you choose not to participate.
NOTE: We recommend taking out Trip Cancellation Insurance.
CANCELLED TRIPS
Iberian Consolidated Services. LLC., reserves the right to cancel any trip due to inadequate sign-up which makes the trip economically unfeasible for us to operate.
In such a case, a full refund of Tour Cost is given, but Iberian Consolidated Services. LLC. is not responsible for additional expenses incurred by participants in preparing for the trip (i.e., nonrefundable “Advance Purchase” air tickets, visa fees if applicable, medical expenses, special clothing or other personal items purchased for the trip.)
REFUNDS
No partial refunds will be given for unused hotel rooms, meals, sightseeing trips or transportation for any reason whatsoever. Tour Cost is quoted as a package and credits are not given for services not used.
AIRLINE TICKETS
We do not book international airline tickets. Tour participants and expected to arrive at the destination the day the tour begins. We can also arrange pre-arrival booking of hotel reservations.