Living in a place is often the best way to truly know it. Though you may not have resided in Spain or Portugal, we bring that insider experience to you. Our network includes only the most skilled guides and hosts, offering exclusive, tailor-made adventures. Years of dedication and key local connections grant us access to private experiences, top-tier hotels with attractive rates, and exceptional amenities reserved for our clients. From private transfers to curated wine tastings and other special touches, every detail is crafted to deliver an extraordinary journey. Since 1999, we have been turning personalized travel dreams into reality.
You can and we’ve put together some great experiences led by our partners throughout Portugal and Spain, may we’ve worked with for decades. These are for 1 to 10 travelers. They are also private – no other persons other than those in your travel group will be on a tour.
We also specialize in designing full-length, customized trips. Our real expertise lies in creating memorable itineraries that combine luxurious accommodations, private tours, unique cultural experiences, and meaningful encounters that stay with you for a lifetime.
Quotes typically hold for 15 days unless specified otherwise. Because availability and prices can change, we advise securing your booking as soon as you are ready.
Since 1997 we’ve offered Bespoke Custom itineraries that include luxury accommodations, cultural activities, private tours, transportation with 24/7 support for travelers. We offer Self Guided Tours and Escorted Tours for both individual and couples and Small Groups from 4 to 12 persons.
Yes, depending on availability, we can arrange luxury trips on short notice. Contact us immediately, and our team will start customizing your trip without delay.
Trips are fully inclusive, covering accommodation, transportation, breakfasts, private tours, special experiences, VAT, and related services. Prices are quoted in US dollars and include handling fees and VAT; any tourism taxes are additional. An itemized cost breakdown is not provided.
The service acts solely as an intermediary for suppliers of accommodation, transport, tours, and activities, who are independent. There is no responsibility for loss, damage, delay, inconvenience, or injury caused by these suppliers or their personnel. While reasonable efforts are made to select quality suppliers and conduct inspections, no warranties are given regarding the condition or fitness of supplied goods or services.
Supplier pricing and availability can change without notice. Errors or omissions in quotes, advertisements, or third-party information are not the responsibility of the service.
Payments can be made by bank transfer or credit card through a secure payment platform using Zelle, Wise, Remitly, Square and Paypal. A minimum deposit of 25% deposit is required upon booking confirmation, with the balance due 60 days before arrival. Until the deposit is received, reservations, pricing, and availability are not guaranteed. Failure to pay on time may result in cancellation.
For late bookings (within 30 days of the trip start), full payment is required immediately. No extra fees are charged for late bookings, but advance booking is strongly recommended.
Once payment is received, a confirmation email will be sent with trip details including itinerary, start date, total cost, amount paid, and balance due date.
Cancellations must be notified in writing as soon as possible. Non-refundable cancellation charges apply as follows:
60 days before trip start: loss of deposit.
59 to 30 days before trip start: 50 % of total cost
29 to 10 days before trip start: 75% of total cost
9 or less: 100% of total cost
No-shows are treated as cancellations, and the above charges apply.
Change requests must be made in writing and may incur a non-refundable amendment fee. Costs incurred due to changes, such as cancellation fees from suppliers or rebooking charges, must be paid by the traveler. Some suppliers or airlines may treat name changes as cancellations requiring full payment for new bookings.
While efforts are made to avoid changes, sometimes changes may be necessary. If a change is unacceptable to the traveler, the affected part of the booking may be canceled with a full refund for that part only, constituting full and final settlement.
In rare cases, unforeseeable events beyond control (“force majeure”) may cause changes or cancellations. In such situations, no refunds, compensation, or coverage of costs or expenses incurred by the traveler can be provided.
Cancellation or modification by the organizer:
In the event of force majeure (strikes, wars, pandemics, natural disasters, government restrictions, or other circumstances beyond the reasonable control of the organizer):
Refund the traveler for amounts already paid, or
Offer an alternative of equivalent quality.
